Basford Health Care – Caring at its best
Compassionate Care
Professional Home Care & Clinical Excellence

Dignified Care. By Professionals You Trust.

From expert Nurse-led clinical intervention to compassionate daily support from our Care Assistants, we bridge the gap between hospital and home.

Clinically Led Care
The Basford Journey

What to Expect:
Supporting Your Loved Ones

Basford Healthcare adheres to the strictest NHS standards and regulations. Every process within our organisation from the first assessment to daily delivery is clinically-led to ensure absolute safety.

1. Professional Assessment

A management team member will visit you and your loved one to ensure our services are a perfect match for your requirements.

2. Collaborative Planning

We design care plans with you, documenting every aspect of history and daily routine for complete oversight.

3. Transparent Operations

Our systems ensure you are always aware of the care being delivered, prioritising consistency and familiar faces.

4. Constant Improvement

We gather feedback to refine our approach and ensure we are supporting you in the best way possible.

A Holistic Approach to Community Health

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Nurse-Led Complex Care

High-dependency oversight managed by NMC registered professionals for patients with advanced medical needs.

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Professional Home Care

Reliable personal support provided by trained Care Assistants, overseen by our clinical management team.

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Rehab & Mobility

Structured reablement support to help individuals regain independence following hospital discharge or surgery.

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Our Care Offerings

Providing a clinical foundation for high-quality, dignified home support.

Clinical Specialism

Nurse-Led Complex Care

Basford Healthcare provides expert nurse-led complex care for individuals with advanced medical needs, facilitating a safe and structured transition from hospital to the home environment. Our services are strictly overseen by registered nurses who work in close collaboration with NHS multidisciplinary teams.

Clinical Nursing

Clinical Intervention Capabilities

  • Tracheostomy care and airway management
  • PEG and enteral feeding support
  • Complex medication management
  • Wound care and dressing management
  • Catheter and continence management
  • Neurological condition support
  • Monitoring of complex conditions
  • Support following hospital discharge

Nurse-Led Care Model

01

Clinical Assessment

A registered nurse conducts a comprehensive review of medical history and current health needs.

02

Personalised Clinical Care Plan

We develop a tailored, evidence-based care plan that provides structured clinical instructions.

03

Specialist Carer Training

Our care team receives targeted guidance and nurse-led oversight to ensure interventions are delivered safely.

04

Ongoing Clinical Oversight

Regular nurse-led reviews ensure that the care provided remains responsive and aligned with clinical status.

The Service Standard

How We Support Your Loved Ones

Clinically-Led Governance

We adhere to the strictest NHS standards across every process. Every clinical decision is governed by registered professional standards and regulatory adherence.

Professional Assessment

Our management visits you for a consultation to understand personal history, ensuring our clinical services integrate perfectly into your home life.

Collaborative Planning

Care plans are built in collaboration with families, documenting daily routines and clinical requirements for complete oversight.

Consistent Stewardship

We ensure staffing consistency and gather constant feedback to evolve our clinical approach as your circumstances change.

Amanda Ejim – Registered Manager

Amanda Ejim

Founder & Clinical Director

MSc Nursing

BSc Business Mgmt

NMC Registered Nurse

The Heart of Basford

Why Clinical
Community Care?

"As a nurse, I have experienced first-hand the immense pressure the NHS operates under every single day. I have seen the stories behind the statistics—individuals who deserve clinical excellence but yearn for the dignity of their own front door."

"I established my community-based services to relieve NHS pressure in a safe way. This journey is fueled by the stories I hear every day from patients who simply want to be supported at home."

"Providing a safer, community-centred alternative is our professional mission."

"
A Heartfelt Promise

Our Commitment to You

Absolute Clinical Safety

Our commitment is to provide safe care at every point in time you are with us. We never compromise on clinical governance.

Family-Centred Respect

We commit to treating your loved one as if they were our own. We lead with empathy, dignity, and deep personal stewardship.

Expertise & Standards

We ensure every staff member entering your home is rigorously trained and up to date with clinical reablement standards.

Daily Independence

Our goal is to ensure you experience your daily activities with joy. We support your life routines exactly how you like to live them.

Join the Basford Legacy.

Seeking dedicated Nurses and compassionate Care Assistants to join our community.

Direct Application

Click to Upload CV (PDF/Doc)
Compliance & Integrity

Governance Framework

Basford Healthcare operates with absolute transparency. Our professional policies ensure the safety, privacy, and satisfaction of our community.

Complaints Policy

We view feedback as a vital clinical tool for improvement. If our standards have not met your expectations, we provide a formal, transparent resolution process.

01

Direct Notification

Raise concerns directly with Registered Manager Amanda Ejim via clinical channels.

02

Formal Acknowledgment

Receipt is formally acknowledged in writing within 48 working hours.

03

Resolution Timeline

Thorough investigations aim for a comprehensive resolution within 20 working days.

Data Protection Policy

Your medical and personal data is governed by the strictest UK GDPR regulations. We maintain the highest tiers of confidentiality in all digital and physical records.

Clinical Purpose Only: Zero data sharing for non-care activities.
Encrypted Systems: Clinical-grade security for all patient records.
Statutory Privacy Rights: Right to access, portability, and deletion.
ICO Registered: Full adherence to Information Commissioner standards.

Compliance Oversight: Basford Healthcare Clinical Governance Team

Get In Touch

Registered Manager & Clinical Lead

Amanda Ejim

Inquiries

All Inquiries

info@basfordhealthcare.co.uk

Accounting

accounts@basfordhealthcare.co.uk

Recruitment

recruitment@basfordhealthcare.co.uk

Telephone

+44 7913 813625

Headquarters

Concord House, 1 Malton Road
New Basford, Nottingham
NG7 7FF

Send an Enquiry